The only things I can think of are to put him into the bath in a towel - some babies don't like the feeling of being exposed and naked, or to try the bucket shaped bath - maybe just try a bucket first before buying one incase he doesn't like it either!
Two things that were suggested to us when Jack was born was putting a facecloth over his chest and tummy, I suppose similar to Jaycee's suggestion of the towel, and having his head and/or feet touching the side/end of the bath. I think both give a feeling of security
Mine loved the water normal temp that we would have it for adults, not cooler for babies. If it was too cool for them they would scream all the way through as well. Maybe warm the water more.
Have they tried having a bath with him? It is a nice bonding time and might help him get over his dislike of the bath. They could also try feeding him in the bath combine something comforting with something that he doesn't like and change the associations he has with it.
Put a flannel on his tummy/back and hold him really securely ie so he won't kick too much.
Also try having a bath in the morning after a feed and well before he needs to have a sleep. Sometimes evening baths just make for a too-tired bubba.
and if they are having evening baths, then a warm bathroom and a calm environment with the lights a bit dimmer can help too.
Particularly if bath time is to signal babies bedtime routine starting
I thought my boys didn't like baths until I woke them an hour before their feed so they wern't hungry & had the bath warmer than recommended, going by our thermometer they have a 40 degree bath. Now they love their baths, which I have with them & I love it too .
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