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MySky help

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Category: General Chat
Forum Name: General Chat
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URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=39422
Printed Date: 29 August 2025 at 5:16pm
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Topic: MySky help
Posted By: _H_
Subject: MySky help
Date Posted: 02 June 2011 at 7:35pm
Hopefully someone can help because its driving me crazy!

When we fast forward or rewind a programme the picture on the screen stays the same, before it would show where you were up to so you would know where the adds stop

Anyone know how to fix it or is it something that sky has changed?



Replies:
Posted By: sbeach
Date Posted: 02 June 2011 at 7:38pm
you may need to reset your sky box... I would ring sky, they are usually pretty good at technical things

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Posted By: MrsEmma
Date Posted: 02 June 2011 at 7:41pm
I've just been fast forwarding etc and ours is the same as usual, no static image.

Maybe the box has a fault or something?! Very weird and annoying, I hope you get it fixed soon!


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Posted By: KH25
Date Posted: 02 June 2011 at 7:57pm
I would try turning off at the wall for a minute or so then see if it still does it.

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Kelly, mum to DD, 19Jun06 (26wks 1lb15oz) DS1, 24Oct10 (32wks 4lb11oz) and DS2, 31Dec11 (32wks, 4lb11)
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Posted By: MummyFreckle
Date Posted: 03 June 2011 at 8:11am

Just be aware that if its not fixed by reseting the box, then Sky will prob just replace the box, so you will lose any programs you have recorded. This has happened to us 3 times with different problems, and its hugely frustrating and devasting for O who loses all his faves that he has recorded. Good Luck - I hope it sorts itself out.

 



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Posted By: My3Sons
Date Posted: 03 June 2011 at 8:17am

that does sound weird, did you manage to get it fixed?  MummyFreckle we have had to replace ours before too and it was really annoying to lose all the stuff we had saved!



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Mum to Mr 10, Mr 6 and Mr 4



Posted By: GuestGuest
Date Posted: 03 June 2011 at 9:34am
We have that happen every now and then, it normally comes right by itself after a while.


Posted By: GuestGuest
Date Posted: 03 June 2011 at 9:36am
Oh and I agree on the replacement box debacle! I got into a big argument with Sky over that when ours broke. They argued that it's a "recording" device not a "storage" device. Crazy stuff, we were about 90% full and lost everything! I thought they would at least knock a bit off our monthly bill or something for the inconvenience.


Posted By: Imogen
Date Posted: 03 June 2011 at 12:19pm
Ours does this, it is a fault in the box and it will need replacing. I am just trying to watch all of the stuff that we have recorded before getting the replacement.

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Proud mummy to two beautiful little girls and a precious little boy <3


Posted By: _H_
Date Posted: 03 June 2011 at 5:44pm
I turned it off and it is working now! Hopefully it doesnt do it again


Posted By: HoneybunsMa
Date Posted: 05 June 2011 at 2:47pm
If anyone has any troubles there is a reset button on the front of the box to the right, you need to pull the cover open and hold the button down till it does something then it takes about 5mins to boot back up.

I had to reset ours recently when it decided that the only thing you could do was change channel and volume on the remote and couldn't do anything on the box itself.

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