Nz Post
Printed From: OHbaby!
Category: General Chat
Forum Name: General Chat
Forum Description: For mums, dads, parents-to-be, grandparents, friends -- you name it! And you name the topic you want to chat about!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=37860
Printed Date: 27 August 2025 at 8:40pm
Software Version: Web Wiz Forums 11.10 - http://www.webwizforums.com
Topic: Nz Post
Posted By: BessieBear
Subject: Nz Post
Date Posted: 04 February 2011 at 1:34pm
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Any one had somehting not arrive? I've sold somethign on TM and its not arrived at its destination.  Was a parcel post bag, and I posted 3 other things at the same time and they all made it (to other destinations) But this one didn't.I'm also still waitign for somethign I bought before christmas to arrive, and a fastway package is lost, and even they can't find it. ------------- Sarah Mum to, Boy 07/2008, Girl 03/2010, Boy 05/2012, Angel  07/08/2014
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Replies:
Posted By: AandCsmum
Date Posted: 04 February 2011 at 1:38pm
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I would lodge a claim at NZ Post ------------- Kel http://lilypie.com"> 
A = 01.02.04 & C = 16.01.09 & G = 30.03.12 |
Posted By: BessieBear
Date Posted: 04 February 2011 at 1:56pm
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Done, and recived a letter form them. Apparently they want the reciept for buying a parcel post bag. I buy my pacel post bags in bulk and then I just hand them in at the post shop. So how does that work. ------------- Sarah Mum to, Boy 07/2008, Girl 03/2010, Boy 05/2012, Angel 07/08/2014
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Posted By: AandCsmum
Date Posted: 04 February 2011 at 2:49pm
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Got the bulk receipt? ------------- Kel http://lilypie.com">
A = 01.02.04 & C = 16.01.09 & G = 30.03.12 |
Posted By: newme
Date Posted: 04 February 2011 at 3:05pm
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A bit late for this situation, but next time ask for a postal receipt.
I do it every time I send something, and ask senders to do the same. I have had 3 things go missing in the last 18 months. If you have the receipt they pay you the cost of the goods up to $250 I think. |
Posted By: catisla
Date Posted: 04 February 2011 at 3:31pm
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I had a package i sent to Sweden go missing - i had to complete a claim form and send in receipts for the items i sent and the posting receipt form and they refunded all the costs to me.
It seemed quite a striaght forward process, but was made more complicated by the fact i had lost my posting receipt and customs form. Luckily i had paid by eftpos and found the date and time of the transaction on my bank statement and the post office i sent it from printed me a duplicate receipt. ETA - oh -NZ Post also wrote to the lady in Sweden and asked her to sign a statement saying she had not received the parcel ------------- |
Posted By: Angs1982
Date Posted: 04 February 2011 at 8:21pm
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Man I think I should start keeping my postal reciept!!
Touch would I haven't had anything go missing. |
Posted By: mumoftwins
Date Posted: 04 February 2011 at 8:58pm
I'm about to lodge my 2nd lost parcel claim in 3 months!! 
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Posted By: busymum
Date Posted: 04 February 2011 at 9:37pm
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There are different receipts: one acknowledges that you paid for the pack. The other receipt is a printout (sometimes with a tracking number) that you should be given when you hand it in. Unfortunately though, this is why some parcels are tracked and the cheaper ones aren't -------------  |