Oh baby snapfish promo
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Category: General Chat
Forum Name: General Chat
Forum Description: For mums, dads, parents-to-be, grandparents, friends -- you name it! And you name the topic you want to chat about!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=36702
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Topic: Oh baby snapfish promo
Posted By: Nothing
Subject: Oh baby snapfish promo
Date Posted: 16 November 2010 at 4:45pm
The promo that was in the latest magazine for a free photo card, has anyone had any problems with it?
I redemed mine a couple of weeks ago, and it appeared in my account. Today when I log in it has dissapered. Grrrrrr
Also my free prints that you get for signing up have gone too, snapfish say they are there, but they dont show up.
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Replies:
Posted By: Nothing
Date Posted: 16 November 2010 at 4:50pm
okay, they just credited me some! Yay, got to love live chat
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Posted By: _SMS_
Date Posted: 16 November 2010 at 5:22pm
Yes i have had problems.
I rang them today and the guy said he would refund me straight away. But i wasnt to keen on that. So he just credited me the $19.95.
So they should be arriving soon.
But i must say the service was very slack when i rang!!!!!
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Posted By: kellie
Date Posted: 16 November 2010 at 7:43pm
I had to ring them too
My credits wouldn't redeem when I got to the checkout. Got it sorted pretty fast though.
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Posted By: mrsturtle
Date Posted: 16 November 2010 at 8:49pm
hmmm i had forgotten about this must go grab my magazine from the bedroom. Not so great about the issues though
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Posted By: AngieBabe
Date Posted: 20 November 2010 at 4:28pm
Yep, couldn't redeem mine at the checkout stage either - must ring them about it but only seem to remember to do that afterhours
------------- http://lilypie.com" rel="nofollow">
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Posted By: Whateversville
Date Posted: 20 November 2010 at 5:33pm
I had trouble too. Ended up paying then using live chat and getting a refund and photo cards arrived 2days later
ANNOYING it wasn't simple tho!
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Posted By: jazzy
Date Posted: 20 November 2010 at 8:48pm
I have not done mine yet, has anyone not had trouble doing them? Maybe OB should sort it out.
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Posted By: Whateversville
Date Posted: 20 November 2010 at 8:56pm
I tired asking 4 help on the OB fb page but I sorteit myself so deleted my post. There were a few people (incl me) having issues and discussing it on another person's post but no OB member (it was night time)
Maybe they're just not fully aware of the issues?
Very hard not to whinge tho lol considering they're *free*
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Posted By: jessiesmum
Date Posted: 28 November 2010 at 9:01pm
I've also had problems with it..
------------- http://lilypie.com">
DD 2007, Angel Baby 2009, DS 2010
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Posted By: Ella1
Date Posted: 28 November 2010 at 10:33pm
Same problem here. But when I rang they immediately put the credit into my account.
Hmmm sounds like everyone has this problem.
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Posted By: wimwam
Date Posted: 01 December 2010 at 9:23pm
Posted By: sglrlo
Date Posted: 01 December 2010 at 9:55pm
I've been trying to make some cards all night, and it keeps cropping photos in stupid places, and you can't change them. Also is really slow, I've given up and will try again tomorrow before I get too grumpy with it lol.
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Posted By: whitewave
Date Posted: 14 December 2010 at 1:37pm
I'm having the same problem now (yeah, I know, I'm a bit slack waiting this long!). I got impatient waiting on the phone for someone to answer, so I emailed them a day ago, but still no reply!
How do you find the live chat? I found the times they're supposed to be available on the contacts page, but nowhere to actually "chat"?
I'm thinking about just ordering the damn things to get them made and sent to me, then worrying about crediting them back to me later!
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Posted By: Nothing
Date Posted: 14 December 2010 at 3:37pm
When you sign in it should come up on your account page- if they are online. Although they are in America so their time difference isnt too bad.
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Posted By: whitewave
Date Posted: 14 December 2010 at 3:50pm
Not seeing anything. Might have to try calling them again. Sigh.
Thanks for your help though, Aethalia.
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Posted By: Nothing
Date Posted: 14 December 2010 at 4:47pm
Have you got a normal snapfish account, you should be able to swap between the too and ask them there, or else they are not online at the moment. They are on at odd times.
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Posted By: whitewave
Date Posted: 16 December 2010 at 9:25pm
Finally decided to just go ahead with the order! They finally emailed me, and refunded the price of the cards, which was great! Yay, now just waiting for them to arrive!
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Posted By: Nothing
Date Posted: 17 December 2010 at 7:59am
Awesome, well done :D
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