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Jaxnz1 View Drop Down
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    Posted: 21 May 2010 at 6:08pm
We have just had caller ID put on our phone and we have wireless internet. All through Telecom (but through DH's work).

We have the filter things on the phone jacks which i think are for the internet??

Anyway, the caller id doesn't work when the filter things are on. When we take the filters off the caller id works but the internet is REALLY slow or doesn't work at all.

Thought i would ask here what we have to do before spending 15 hours on the phone with Telecom!

TIA.

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monikah View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote monikah Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2010 at 6:54pm
DH is in I.T and said it shouldnt make a difference at all and has no ideas and you may have to ring them sorry


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Jaxnz1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jaxnz1 Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2010 at 7:06pm
Hmm I've just read a similar problem on the internet and they found one of their filters was faulty, so might have to have play.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote BeLoved Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2010 at 7:23pm
My caller ID plays up all the time sometimes works fine and then not at all, I think its related to the wireless internet and the filters, but can't find any common reason why it stops and then starts again.

Hope you can get it sorted, I am thinking of cancelling ours.
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Jaxnz1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jaxnz1 Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2010 at 7:35pm
It's weird, we've been playing around and it sometimes works and sometimes doesn't.
Lucky DH's work are paying for it so will just leave it as is!!    I just won't answer it when it comes up blank, the reason we got it is so I don't have to be his secretary during the day.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote MummyFreckle Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2010 at 10:28am

I woulndt think that caller id would be affected by wireless at all. Its a service that is added onto your phone line at the exchange, so nowhere near your house.

If it isnt showing a number then it could be a blocked / withheld number - on our phone it shows as "private number", but maybe on yours it just doesnt show anything.

 

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Jaxnz1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jaxnz1 Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2010 at 6:24pm
nope, its definitely the wireless interfering. We took the filter off the phone line and caller id worked every time.

Oh and we are talking about Telecom here you would think it should just work wouldn't you!

I'm going to go to Dick Smith and see if there are better filters you can get because my research on the internet suggests its the filters.

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