QuoteReplyTopic: Telstra Cable to NBN HFC transition questions Posted: 10 September 2021 at 11:30pm
I'm currently on Telstra cable and the copper network in my area is scheduled to be disconnected in Feb 21.
I received a "Formal Notice" from Telstra outlining the dates and the need to order an NBN service.
Two questions:
1.The last page of the letter has a graph that has "Service ID", "Service Location", "Disconnection Date From" & "Final Order Date".
Am I correct in assuming the date listed under "Final Order Date" is the last day I can order an NBN service and have it connected before the "Final Disconnection Date"?
2. Will my existing cable connection be disconnected as soon as I place the order for the NBN service or will that disconnection occur when the order moves to the provisioning stage?
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Telstra Cable to NBN HFC transition questions
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